Privacy Policy

Last Updated: October 29, 2025

1. Introduction

TouchLine Africa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our football data platform and services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, and contact information
  • Account credentials (username and password)
  • Profile information (team affiliation, role, location)
  • Payment information (processed securely through third-party providers)
  • Communication preferences

2.2 Football Data

We collect data related to football matches, teams, and players, including:

  • Match statistics and events
  • Team and player performance data
  • League standings and fixtures
  • User-submitted match reports and data

2.3 Usage Information

We automatically collect certain information about your device and usage:

  • IP address and device identifiers
  • Browser type and version
  • Pages visited and time spent on our platform
  • Referring website addresses
  • Operating system and device information

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative information and updates
  • Respond to inquiries and provide customer support
  • Generate analytics and insights about football data
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations
  • Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.4 With Your Consent

We may share information for any other purpose with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data backup and recovery procedures

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your information
  • 9. International Data Transfers

    Your information may be transferred to and maintained on servers located outside of your jurisdiction. We ensure appropriate safeguards are in place for such transfers.

    10. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

    11. Contact Us

    If you have any questions about this Privacy Policy, please contact us:

    TouchLine Africa

    Email: privacy@touchlineafrica.net

    Contact Form: Contact Us